Earlier in September, the Safehinge team met delegates and exhibited at the annual National Association of Psychiatric Intensive Care & Low Secure Units (NAPICU) conference at the University of Keele. The conference theme was “Achieving the best for patients: Beyond restriction” and focused on providing care provision from the patient perspective and best in class design principles.
The delegates tried out the speed of emergency access on our new Symphony Passport doorset and explored the sleek oak finish of the Symphony range.
Director Philip Ross said: “Events like NAPICU are critical for us to attend because the majority of delegates work in ward environments. Clinical staff work with door products on a daily basis and provide us the best feedback about what works and doesn’t. Gathering voice of customer feedback is essential to us in developing doorsets which are robust and safe, yet also aesthetically pleasing.”
We typically find that our products are best experienced to be understood and appreciated, so our exhibition stand included a fully functioning, full sized doorset. Conference delegates got hands on with the doorset, trying out the anti-barricade stop and vision panel, and taking photographs to show to absent team members.
The doorset on display was our Symphony doorset with Passport electro-magnetic access control on the door lock, door stop and vision panel. This unified locking system means that staff only need to carry one key – making observations easier and anti-barricade access safer. The Passport access card operates the Swiftstop anti-barricade doorstop which provides the fastest anti-barricade access on a Mental Health doorset – in less than 2-seconds – keeping service users safer.
Our products are all rigorously tried and tested to withstand the most extreme abuse. Bringing this to life on our stand was a video show-reel of our extensive testing procedure, which sees our products pass 12 thorough mechanical and abuse tests before launch – ensuring that our clients can be truly confident in every product, knowing that it’s safe, secure, robust and easy to use.
Commenting on the vision panel, conference delegates mentioned how much better it looks compared to traditional slat-design vision panels. They also commented that it increased the quality of observation by providing 100% viewing. The result? Observations are safer because there’s less chance of missing something.
They also commented very positively on the ease and speed of SWIFTstop, in particular that clinical staff can operate the doorstop with a single swipe and are safely positioned to the side when operating.
Philip concluded: “Meeting so many clinical staff in a short space of time has been invaluable to us as we continue developing best in class products which keep staff and service users safer, and aid the recovery of those in Mental Health environments. We look forward to supporting more clinical events like NAPICU, which help to share best practise across the industry.”
